Peter Borner

I often talk about envisioning the desired outcome and working backwards from there. What steps do you need to take at each level in order to achieve the desired result? When we are building a sales strategy for a major account, we always try to work back from the green light decision in order to [...]

There is a very good short video on YouTube posted by The Process Excellence Network entitled Welcome to the Process Excellence Revolution. The video describes Process Excellence as “improving the way that businesses create and deliver value to customers.” As the leader of a centre of excellence for Business Process Management, I can identify with [...]

For a while now, I have been working on increasing my network and establishing myself a reputation as an entrepreneurial thought leader. Many of you that have followed me on Twitter and read my blogs over the past year or so will see that I have grown and learnt a lot since I first dipped [...]

Four years ago, I received a copy of the HBR article “Employee Motivation: A Powerful New Model” by Nitin Nohria, Boris Groysberg and Linda-Eling Lee and found it to be a powerful missive on employee motivation.
The model opines that employees have four drivers that affect their motivation:

The drive to Acquire
The drive to Bond
The drive to Comprehend
The drive [...]

Yesterday I followed a tweet by @JesseLynStoner that pointed to an interesting blog post entitled Strategy-Towards Hypotheses, Experiments, Involvement & Learning by @artpetty. Since Jesse is my new favourite author (see my recent blog posting Big Rocks where I discuss Jesse’s book Full Steam Ahead)! I naturally followed the link. I found Art’s article both [...]

Earlier today, I started reading a book recommended by Ted Coine called Full Steam Ahead by Ken Blanchard and Jesse Stoner. I am often sceptical about management and leadership books thinking that it is all the same claptrap repeated and regurgitated time after time. However, I quickly became engrossed in the book. I missed my [...]

Normally we start work on the detail of our strategic plan in October so that it is ready for review in December and signed off for implementation in January. However, this year, we were so focused on closing out the year with massive growth and creating a backlog for Q12012 that we decided to hold [...]

Over the past several months I have battled with a conundrum. I have always believed that successful companies take care of their customers. I have strongly encouraged my entire team to put our customers first.  I have been known on several occasions to quote the old adage “It costs a lot to win a new [...]

I have just finished reading Ted Coine’s blog post entitled “The Law of the Umbrella” and immediately felt the urge to tweet so that I could pass on his words of wisdom. It is not often that I read a blog post and feel so strongly aligned with the content that the urge to tweet [...]

It was inevitable that someone would write Steve Job’s biography so I recently bought Walter Isaacson’s official work. Having started to read it over the weekend, I was surprised at the coincidence this morning when I received my Silicon.com “CEO Essentials Newsletter” with an article entitled “Ten leadership lessons from the Steve Jobs school of [...]