7 February 2012 4 Comments

Defining an Organisation’s Culture

A few days ago, Frank Sonnenberg (www.franksonnenberg.com) wrote an article entitled Leadership: Promoting Beliefs and Values. He stated that great leaders never miss an opportunity to reinforce their organisations beliefs and values because it is these beliefs and values that form the core of an organisations culture. Quite rightly he goes on to posit that [...]

2 February 2012 2 Comments

Process Excellence and Leadership Excellence

There is a very good short video on YouTube posted by The Process Excellence Network entitled Welcome to the Process Excellence Revolution. The video describes Process Excellence as “improving the way that businesses create and deliver value to customers.” As the leader of a centre of excellence for Business Process Management, I can identify with [...]

30 January 2012 2 Comments

Motivation and Retention Strategies

Four years ago, I received a copy of the HBR article “Employee Motivation: A Powerful New Model” by Nitin Nohria, Boris Groysberg and Linda-Eling Lee and found it to be a powerful missive on employee motivation.
The model opines that employees have four drivers that affect their motivation:

The drive to Acquire
The drive to Bond
The drive to Comprehend
The drive [...]

27 January 2012 0 Comments

Strategic Planning, Lean and Agile?

Yesterday I followed a tweet by @JesseLynStoner that pointed to an interesting blog post entitled Strategy-Towards Hypotheses, Experiments, Involvement & Learning by @artpetty. Since Jesse is my new favourite author (see my recent blog posting Big Rocks where I discuss Jesse’s book Full Steam Ahead)! I naturally followed the link. I found Art’s article both [...]