Posted by: peter in Savvion, Peter Borner, PegaSystems, Lombardi, K2.net, iterative approach, Global 360, change, Business Process Management, bpm, Appian on
Jun 10, 2009
Are vendors that describe themselves as System-Centric, Human-Centric or Document-Centric being very short-sighted and missing the point of BPMS value?
Gartner's latest report "People, Processes and Information: United at Last in BPM" says that vendors that describe themselves in one of those buckets as being very short-sighted and missing the point of BPMS value.
At Axispoint we have found that an organisation new to BPM is unlikely to have the right set of skills and experience on hand, a sub-optimal methodology will deliver sub-optimal results and poor communication causes frustration and distrust bringing about resistance to change. The best way to deal with this complex challenge is to adopt a holistic approach. Unlike traditional application development, implementing BPM necessarily involves changes to business process, and invariably to culture, not just to the technology.
People, Processes and Information must be truly united for BPM to be successful.
Last week I had the pleasure of listening to Phil Gilbert, Lombardi Software's CTO at the Lombardi European Partner Conference in south-west France.
During his keynote, Phil quoted a VC friend as saying "We look for companies doing Oracle ERP installations because we know they will probably go bankrupt soon and then we can buy them on the cheap. As a VC, ERP installation projects are our pipeline".
Clearly we are in an uncertain world right now. So, if large ERP implementations are high risk and the level of volatility in the world is such that we have to do things differently, have we reached the time where pureplay BPM vendors like Lombardi are in the ascendance?
Posted by: peter in Savvion, SAP, Peter Borner, PegaSystems, Lombardi, K2.net, iterative approach, governance risk compliance, Global 360, Credit Crunch, change, bpm, Appian on
Oct 29, 2008
As a regular reader of Dennis Byron's excellent BPM in Action Blog, my interest was peaked by his latest entry (http://www.bpminaction.com/blog/2008/10/bpm_viewpoint_what_new_aiim_st.php) where he discusses the new AIIM study on BPM (http://www.ebizq.net/news/10483.html).
As a centre of excellence for BPM our aim is to deliver value as early as possible in any engagement. Typically we look for processes to attack in the initial iteration that can start to deliver an ROI within 90 to 120 days. This is clearly in line with Dennis' advice in his blog post. My view is that, learning to walk before you run is a key success factor in all BPM projects. After all, a lean, agile, reliable approach that has early success will never be a job loss or balance sheet writedown issue!
If have published a number of solution briefs for those of you looking to introduce BPM into your business. You can find them here: http://www.axispoint.co.uk/dl-white-papers
