Peter Borner

There is a very good short video on YouTube posted by The Process Excellence Network entitled Welcome to the Process Excellence Revolution. The video describes Process Excellence as “improving the way that businesses create and deliver value to customers.” As the leader of a centre of excellence for Business Process Management, I can identify with [...]

Four years ago, I received a copy of the HBR article “Employee Motivation: A Powerful New Model” by Nitin Nohria, Boris Groysberg and Linda-Eling Lee and found it to be a powerful missive on employee motivation.
The model opines that employees have four drivers that affect their motivation:

The drive to Acquire
The drive to Bond
The drive to Comprehend
The drive [...]

Earlier today, I started reading a book recommended by Ted Coine called Full Steam Ahead by Ken Blanchard and Jesse Stoner. I am often sceptical about management and leadership books thinking that it is all the same claptrap repeated and regurgitated time after time. However, I quickly became engrossed in the book. I missed my [...]

A theme running through several of my recent blog posts has been the importance of aligning corporate culture to core values and then reinforcing the message through clear, concise and consistent communications. I sincerely believe that total synergy is achieve when people, values and culture are in unison. After reading Susan Bearden’s latest post entitled [...]

I recently wrote a blog post entitled “What are your core values?” It seemed important to me that having a small number of clearly articulated core values is central to gaining alignment between staff, customers and overall business strategy.
I received a comment on the blog from Geoff Crowley (www.higalv.co.uk) essentially saying that writing them down [...]

I have been watching, for quite some time, the #LeadershipChat twitter stream from C-Level Strategies CEO @LisaPetrilli.  Being based in the UK, the 8pm Eastern Time group chat is difficult for me to join every Tuesday. I therefore read the digest as soon as it is posted each Wednesday. (Click here for last evenings chat) [...]

I have just finished reading John Boyle and Kevin Klustner’s FC Expert blog piece entitled Collective Leadership Drives Sustainable Growth. The article talks to the point that it is no longer simply about making the right decision. More often, it is about understanding the trade-offs and ensuring decisions are made broadly across the company in [...]

I have just read the latest blog post from @LisaPetrilli entitled “The Number One Thing CEOs Wish They’d Done Differently. “ I totally agree — in several previous roles I wish I had put talent first.
Hopefully I have learnt from my previous mistakes!
My business is currently in transition. We are moving from being a services [...]

Today I initiated a conversation with my senior team. I said that I felt we needed to have a clearer, more concise vision for the company. Having recently read Jim Collins and Jerry Porras’ Harvard Business Review paper entitled “Building Your Company’s Vision” it reminded me that too often a company’s vision statement is diluted [...]

Those of us that have experienced the full spectrum of company type; from Early-Stage to SME, to Mid-Market and on up to the Global Enterprise will realise that there are three distinct phases that companies pass through. Initially, the focus is on figuring out what we are going to sell and to whom? Once this [...]