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22 February 2012 0 Comments

It is what you do that counts!

Recently I have met several people that appear to have an expectation of salary simply because of their position and tenure with their firm. At this time of year, most firms will have completed their annual salary and bonus reviews and their employees are either generally happy or mostly unhappy. It is so difficult to [...]

2 February 2012 2 Comments

Process Excellence and Leadership Excellence

There is a very good short video on YouTube posted by The Process Excellence Network entitled Welcome to the Process Excellence Revolution. The video describes Process Excellence as “improving the way that businesses create and deliver value to customers.” As the leader of a centre of excellence for Business Process Management, I can identify with [...]

30 January 2012 2 Comments

Motivation and Retention Strategies

Four years ago, I received a copy of the HBR article “Employee Motivation: A Powerful New Model” by Nitin Nohria, Boris Groysberg and Linda-Eling Lee and found it to be a powerful missive on employee motivation.
The model opines that employees have four drivers that affect their motivation:

The drive to Acquire
The drive to Bond
The drive to Comprehend
The drive [...]

10 January 2012 0 Comments

Strategic Planning Season again?

Normally we start work on the detail of our strategic plan in October so that it is ready for review in December and signed off for implementation in January. However, this year, we were so focused on closing out the year with massive growth and creating a backlog for Q12012 that we decided to hold [...]

22 September 2011 1 Comment

The Twelve Attributes of a Truly Great Place to Work

Using Tony Schwart’s Harvard Business Review paper “The Twelve Attributes of a Truly Great Place to Work”, how does my firm stack up?

22 March 2011 3 Comments

What are your core values?

Today I initiated a conversation with my senior team. I said that I felt we needed to have a clearer, more concise vision for the company. Having recently read Jim Collins and Jerry Porras’ Harvard Business Review paper entitled “Building Your Company’s Vision” it reminded me that too often a company’s vision statement is diluted [...]

15 February 2011 0 Comments

The Price of Comfort?

This morning I had an 8am meeting in London. Knowing how difficult it can be to get in to the City and be on time for an 8am start (when you are not a regular commuter) I decided to look for a cheap hotel. I found the Premiere Inn at County Hall complete with a [...]

21 October 2010 0 Comments

Does the choice of technology lead to project failure?

During my long and varied career I have been involved in a number of significant IT projects. As a software development manager for Prime Computer (remember them?) in the late 70’s and early 80’s I led large and varied teams focused on the next release of the Primos operating system. Later in my career, as [...]

19 October 2010 0 Comments

Learning from our Clients

Last week my feet never touched the ground. Sunday night saw me in Manchester and Monday I visited a client in Speke, Liverpool. On Tuesday, after an early start (4am), I visited a new partner company in Budapest only to return to the UK that evening so that I could be at a client site [...]

29 September 2010 0 Comments

Why would I establish a Corporate Blog?

Penn Olson in their blog on Corporate Blogging Strategies describes four different reasons for creating a corporate blog:

Build thought leadership; Becoming a trusted resource in a particular topic.
Demonstrate corporate culture; To reflect an authentic corporate culture to help others understand the company better
Connecting with leaders; To build better bonding through sharing.
Branding; Establish or strengthen a desired brand [...]