Yesterday I received a message and a link from #SiobhanWalsh, #Axispoint’s Marketing and PR Manager saying that #DanDiSano, our Group President and CEO had been invited by #CRN Magazine to “to give a few predictions for our industry in 2011.” Of course, I read the full article. There were comments from 10 CEO’s including #BobCagnazzi [...]
Are you getting value for money from your CRM solution?
I have spoken to several Execs over the past few weeks about their CRM systems. I heard differing views when I asked the question “Are you getting the ROI that you expected from your CRM system?”. The answers ranged from “Adoption has been difficult” to “I [...]
In the last 30 years I’ve seen a plethora of trends in the software market. The two that currently dominate both A&M activity and end user buying behaviour are BPM and Cloud computing.
I have searched in vain to find an organisation that is truely process focused and has used BPM to derive Activity Based Costings [...]
My company, Axispoint Solutions is a leading implementation partner for Salesforce.com and I am often called upon to be the Exec Sponsor for our larger deals.
It never ceases to amaze me that people believe that implementing a CRM system (Salesforce or otherwise) is the answer to their problems. Why is it so difficult to understand [...]
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