Peter Borner

There is a very good short video on YouTube posted by The Process Excellence Network entitled Welcome to the Process Excellence Revolution. The video describes Process Excellence as “improving the way that businesses create and deliver value to customers.” As the leader of a centre of excellence for Business Process Management, I can identify with [...]

Yesterday I followed a tweet by @JesseLynStoner that pointed to an interesting blog post entitled Strategy-Towards Hypotheses, Experiments, Involvement & Learning by @artpetty. Since Jesse is my new favourite author (see my recent blog posting Big Rocks where I discuss Jesse’s book Full Steam Ahead)! I naturally followed the link. I found Art’s article both [...]

Over the past several months I have battled with a conundrum. I have always believed that successful companies take care of their customers. I have strongly encouraged my entire team to put our customers first.  I have been known on several occasions to quote the old adage “It costs a lot to win a new [...]

I have just finished reading Ted Coine’s blog post entitled “The Law of the Umbrella” and immediately felt the urge to tweet so that I could pass on his words of wisdom. It is not often that I read a blog post and feel so strongly aligned with the content that the urge to tweet [...]

Those of us that have experienced the full spectrum of company type; from Early-Stage to SME, to Mid-Market and on up to the Global Enterprise will realise that there are three distinct phases that companies pass through. Initially, the focus is on figuring out what we are going to sell and to whom? Once this [...]

Yesterday I received a message and a link from #SiobhanWalsh, #Axispoint’s Marketing and PR Manager saying that #DanDiSano, our Group President and CEO had been invited by #CRN Magazine to “to give a few predictions for our industry in 2011.” Of course, I read the full article. There were comments from 10 CEO’s including #BobCagnazzi [...]

During my long and varied career I have been involved in a number of significant IT projects. As a software development manager for Prime Computer (remember them?) in the late 70’s and early 80’s I led large and varied teams focused on the next release of the Primos operating system. Later in my career, as [...]

There are a myriad of applications that allow you to share your thoughts with your ever growing social network. However, with the current raft of Social Networking tools, I struggle with keeping my personal life, friends and network separate from my business network. For example, I don’t really care where one of my connections is [...]

I’m often asked, what is the next “wave” in the IT Market that will deliver the same results as the ERP, CRM and Web waves of the last three decades. The more I talk to people the more I conclude that Collaboration is the next IT opportunity for us all
Why Collaboration?
In the past 20 [...]

THE PROBLEM – Congratulations, you’ve successfully completed your first BPM project – perhaps two or three. Management are delighted with the increased productivity and visibility. Operators are impressed with the usability. So far, so good! Is this the end of your BPM journey, or merely the beginning?