Handling the loss of a star player

I have recently spoken and written about staff retention, about growing your team and about strategies for keeping hold of those most valuable of resources. Over the weekend, I started thinking about strategies for coping with the unfortunate, but inevitable, loss of a star player from a team.

We all have go-to members of our teams that embrace challenge and opportunity with gusto, professionalism and that achieve exceptional results, often in the face of adversity. We don’t ever want to face the possibility of losing a superstar but, as I said above, it is inevitable that opportunity will come knocking and some will be tempted away.

Rather than having the departure knock the organisation backwards and be an emotional hit on us personally, we must prepare for the eventuality.

My thoughts on the preparation needed are:

  1. Communicate openly and candidly – Be prepared to discuss your team members futures have their best interests foremost. By doing this, you will never be surprised by a potential exit.
  2. Seek help from the team to identify and train the up and coming superstars in the organisation. This will ensure succession.
  3. Stay connected even after the individual has left. Stronger networks benefit everyone. You never know who you might find from a recommendation from your ex-employees.
  4. Look after your people while you have them. They will repay you in spades.

What would you do to prepare?

About Peter Borner

Peter is an entrepreneur and successful business leader. Currently leading a consultancy firm specialising in technical diligence for M&A and advising global firms on IT consolidation and migration to consumption based costing through the use of Cloud Technologies.

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