The past two years have seen the major players make a combined investment of over £1 billion on technology and acquisitions related to desktop virtualisation. Now that they have the technology will their customers will buy it?
Enterprise desktop computing has its problems; it is difficult to secure Windows desktops and they are plagued by email viruses, spyware and other malware. For these and other reasons, they are expensive to manage.
Will earmarking budget for virtual desktop technologies resolve these issues? Will desktop virtualisation give a solid and early ROI?
Desktop virtualisation moves the user’s desktop to the data centre and delivers a copy to the user on demand. The upside for the IT department is that users are blocked from making unauthorised changes to a stable and authorised image. In addition, desktop virtualisation also allows your IT department the ability to separate the operating system from the application layer which should, theoretically protect the core OS from other components. Theoretically, this should result in fewer failures and a significantly lower total cost of ownership.
A recent survey by CIO Magazine, found that 25 percent of enterprise companies are using desktop virtualisation while another 13 percent planned to do so within 12 months. Of the remaining 62%, 37% responded that they are simply not interested in desktop virtualisation.
Â Until a clear business case, that shows a 12 month return on investment, emerges; most large enterprises are likely to hold off implementing a full blown desktop virtualisation strategy. This, of course is a major opportunity for the mid- and upper mid-market where the appetite for using technology to drive cost down while increasing profitability and customer service is much higher.