Abstract
Why does BPM deliver value and solve key process problems faster and more reliably than any alternative enterprise application?
This paper shows how proper planning and implementation, can deliver BPM into an organisation that will enable it to reduce overheads and become operationally more efficient while maintaining a flexible and agile business model.
We show that the key factors in making a project successful are:
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Understanding the key characteristics of your business processes,
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Choosing the right vendor and implementation partner, and
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Designing for people and building for change.
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