CIO Magazine’s recent poll of top ten CIO concerns concludes that the fast moving pace of technological innovation means change is a guaranteed part of the CIO’s remit. They argue, the most significant management issue that CIOs have to face this year is change management – business process change, changes in organisational cultures and the impact of that change on their staff and their organisational culture.
Why then, are most CIO’s slow to embrace Business Process Management Technology? There are numerous case studies across many verticals that show BPM delivers results. BPM technology, properly implemented, has shown consistent improvements in process compliance and ability to deliver an agile platform for improvement.